Datacenter improvements have thus far focused on cost reduction and point solutions. Serverconsolidation, cloud computing, virtualization, and the implementation of flash storagecapabilities have all helped reduce server sprawl, along with associated staffing and facilitiescosts. Converged systems which combine compute, storage, and networking into a singlesystem are particularly effective in enabling organizations to reduce operational and staffexpenses. These software-defined systems require only limited human intervention. Codeimbedded in the software configures hardware and automates many previously manualprocesses, thereby dramatically reducing instances of human error. Concurrently, thesetechnologies have enabled businesses to make incremental improvements to customerengagement and service delivery processes and strategies.